We want all of our clients to understand our easy-to-read policies so you'll be confident in your new relationship with Coposts.
14 Day money-back guarantee
We’re confident we provide the very best service available and we want you to share that confidence. However, we understand that occasionally circumstances can change and you may not be able to take advantage of all the amazing benefits Coposts has to offer. So, if you change your mind within 14 days of signing up, we will refund you the service plan fee. We do not provide refunds for Expert Onboarding one time fees. Please use the contact us form on coposts.com to submit all cancellations and money back requests. To submit a request, click here.
If you have any questions before you buy, please contact us by phone at 813-755-8200, by email firstname.lastname@example.org, or chat with us on live chat here on Coposts.com, we’ll be happy to help.
30 Day low price guarantee
We’re confident we provide an incredible value and we are willing to back it up! If you find a company offering to post more expert enhanced social posts to your social media channels than in your active Coposts service plan, we’ll be happy to credit you the difference between our monthly service plan fees and our competitors monthly service fees for the first 30 days of your agreement.
To request a credit, please use the contact form on coposts.com within 5 days after your initial 30 days of service. We do request that you provide proof of the company pricing for equivalent services by sharing the following supporting information/documents with us: 1) Your executed purchase agreement of the competitors services agreement, 2) Valid current URL link to competitors website providing the services and prices publicly, 3) Business name and business phone number of company providing the services. (PDF, Screenshots, URL Link, etc.) We do not provide credits for Expert Onboarding one time fees. To submit a request, click here.
Coposts Cancellation Policies
Although we hope you never want to cancel, we understand that situations can change. We made our cancellation policy easy to accommodate our clients of all sizes and stages of their business growth.
3, 6 & 12 month service plans - Updated August 2020
All Service plans – You must provide 30 days written notice of your intent to cancel your service plan by submitting your request via the Coposts “contact” form located here. (https://coposts.com/contact/)
Cancellation Fees: 3 month service plan – If you cancel anytime during a 3 month service plan, (after the 14 day money back guarantee period) you will be charged a cancellation fee equal to One (1) month of your then current monthly service plan fee.
6 & 12 month service plans – If you cancel anytime during a 6 or 12 month service plan, (after the 14 day money back guarantee period) you will be charged a cancellation fee equal to Two (2) months of your then current monthly service plan fee.
When submitting your request for cancellation, please include the full name and email of the primary “Admin” contact, club/company name, account number and detailed reason for request to cancel your service plan. Cancellations will be reviewed by our Success team to ensure your account is in good standing or if there are any outstanding payments due that must be made to bring your account current prior to processing and confirming your cancellation request.
You will be contacted by a Coposts Success Team member by phone to confirm your request to cancel your service and to bring any outstanding balances current that may be outstanding on your account.
Coposts Opt-in Email Policies
After signing up for a Coposts service, you authorize Coposts to contact you by email with information related to our services, customer support, service updates, special promotions, news, marketing, and any other information we deem essential to your success with us as a client.
You also authorize us to correspond with your full-time and part-time staff, employees, or sub-contractors that you register to use our services, tools, website, software, and mobile applications, by providing us with their names and emails as users of Coposts services.
WhatsApp, Mobile Apps, Web Apps – Coposts uses various mobile apps and web apps to communicate with you and your registered users. We also use these web apps for the transmission of media and content between your registered full-time and part-time staff, employees, or sub-contractors and Coposts.
By signing up for Coposts services, you authorize Coposts to communicate with your registered full-time and part-time staff, employees, or sub-contractors by SMS text or through any apps Coposts uses in the daily operations of our service.
We will not sell or distribute your email address to any third party at any time.